Returns & Exchanges

At Millets, we want you to feel confident in your outdoor gear, which is why we offer a 28-day return policy for any unused items in their original packaging. Whether the fit isn't right or you've changed your mind, our hassle-free process ensures you can get back to your adventures quickly.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Securely pack your gear in its original packaging, ensuring all tags are attached and the items are in a resaleable condition.

• 3.
  Label and Post

  Print your prepaid shipping label from the portal, affix it to your parcel, and drop it off at any authorized courier point or local post office.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund to your original payment method within 5 to 7 business days.